SHIPPING

**Carrier shipping times are longer than usual due to extra COVID precautions and delays are possible.

*Need to cancel or make an adjustment? Let us know right away, and we'll do our best!

Unfortunately we're unable to make any changes once an order is shipped.

METHODS AND TRANSIT TIMES

UPS ground* / 4-7 days

*Please note that this isn’t an expedited shipping method.

SOME NOTES!

Orders placed after 4:00pm CST on Saturday will process the following Monday
The pickup day does not count as a day in transit. Shipments may take one additional business day.
We're not responsible for UPS shipping delays.
Customs fees and duties are the customer's responsibility.
USPS does not ship on Sundays.
USPS cannot deliver to PO boxes-a valid street address is required!

RETURN POLICY

(Last updated 09/09/2022)

Thank you for your purchase!

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

*All returns must be done within 7 days of the purchase date to receive credit in original form of payment.

*After 7 days, merchandise can be returned for a merchandise credit within 14 days.

*All returned items must be in new and unused condition, with all original tags and labels attached. **You must also present your receipt**

ONLINE RETURN PROCESS

To return an item, place the item securely in its original packaging with proof of purchase, and mail your return to the following address:

The Parlor

7106 NW 86th Terrace

Kansas City, MO 64153

REFUNDS

*After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.

EXCEPTIONS

*For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
theparlorliberty@gmail.com